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Contact & Customer Support
Published on 24 February 2010
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Questions?
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Telx is committed to providing superior customer support. To help get your inquiries and issues resolved as quickly and efficiently as possible please see the contact information provided below. Once you have chosen which contact best fits your support needs, please provide as much information as possible.
Telx Technical Support
Emergency inquiries or issues please call 1.888.TELXTECH (1.888.835.9832) or e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .
In your email please provide the Telx facility location you experiencing technical issues, as well as referencing the case number.
Click here to learn more about technical support options.
Customer Service Support
Need assistance with any of the below topics? If so please email Customer Service.
- Requesting Access to a Telx Facility
- Certificate of Insurance Inquiries
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- Would like to Update your Company's Information
In your email please provide us with as much information as possible
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If you need to download a copy of Telx's Uniform Sales and Use Certificate click here
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Need assistance with any of the below topics, or other billing related inquiries? If so please click here
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In your email please provide us with as much information as possible, invoice number, contact information, etc.
To view our new service disconnection/cancellation policy click here.
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Corporate Headquarters Information
Telx
1 State Street
21st Floor
New York, NY 10004
Main Line: (212) 480-3300
Fax: (212) 480-8384
Category: Products & Services
